Maggie is a healthcare professional with a deep commitment to patient care. She holds an Honours Bachelor of Science in Neuroscience and Biology from the University of Toronto. After completing her undergraduate studies, Maggie pursued her interest in Medical Radiation Technology, gaining clinical experience and a strong understanding of healthcare systems at Windsor Regional Hospital, Humber River Hospital, and Scarborough General Hospital. While working in hospital environments, Maggie identified a gap in service design. She recognized that a patient-centered approach that incorporates human factors research and UX design principles could significantly improve the quality of care and outcomes for patients and healthcare professionals alike. This realization led her to pursue a diploma in UX design. Through her work, she leverages her expertise in healthcare, UX design and user research to create holistic solutions that optimize the patient experience. Outside of work, Maggie enjoys being active and spending time outdoors. You can find her playing spike ball, strolling through farmers markets, and exploring the Rockies.